Stéphanie-Ann Brisson is committed to protecting your privacy and the confidentiality of your personal information. This policy explains how information is collected, used, and protected when you visit this website, contact the practice, book a discovery call, or engage with services.
Who we are and privacy contact
Stéphanie-Ann Brisson operates this website at https://stephanieannbrisson.com from Wakefield, Québec.
The person responsible for the protection of personal information is Stéphanie-Ann Brisson. For questions or requests about your personal information, contact info@stephanieannbrisson.com.
Information we collect
We collect only the personal information reasonably needed to respond to inquiries, schedule services, provide care or services, and operate this website.
We may collect information you choose to share with us, including your name, email address, phone number, message, booking details, calendar details, and any other information you provide through forms, email, scheduling tools, or service inquiries.
We may also receive basic website usage and technical information, such as pages visited, browser or device details, approximate location, referral source, timestamps, IP address, and security logs.
Please do not send sensitive medical, health, financial, or emergency information through the website contact form.
How we use information
We use personal information to respond to inquiries, schedule and manage appointments, provide requested services, send practical communications, maintain business records, protect the website, and understand general website usage.
Technical and security information may be used to prevent spam or abuse, protect the website, troubleshoot issues, and understand whether the website is working as expected.
Contact forms, email, and booking
When you contact us, your information may be processed through the form, email, and scheduling tools we use to respond to you and manage appointments.
Website contact form submissions may be checked by Cloudflare Turnstile to help reduce spam and abuse, then delivered by Resend to the contact inbox.
Booking is managed through Cal.com and may also involve Google Calendar for calendar invitations and scheduling details. Virtual calls or sessions may take place through Cal.com.
This website and contact form are not for emergencies. If you are in immediate danger or need urgent support, contact local emergency services or a crisis resource in your area.
Cookies and analytics
This website may use cookies or similar technologies to support site security, form protection, analytics, or other website features. You can control cookies through your browser settings.
Cloudflare Turnstile may use privacy-preserving signals to verify that a form submission is legitimate.
We may use Cloudflare analytics and security tools to understand general website usage, performance, and traffic patterns, and to help protect the website. Cloudflare Web Analytics is designed to provide privacy-first, cookie-free analytics and does not use visitor profiles for advertising.
Service providers
We use third-party services to operate the website, communicate with you, schedule appointments, understand website usage, and provide requested services. These providers process information according to their own privacy policies and terms.
- Cloudflare for website hosting, security, performance, analytics, and Turnstile spam protection
- Resend for delivering contact form messages
- Gmail for email communication
- Cal.com for appointment booking, scheduling, and video call access
- Google Calendar for calendar invitations and scheduling details
How we share information
We do not sell personal information.
We share personal information only as needed to operate the website, respond to you, provide requested services, use the service providers listed above, comply with legal obligations, or protect the security of the website and our services.
Information shared in a professional session is confidential, except where disclosure is required or permitted by law, such as when there is a serious risk of harm, written consent has been provided, or a court order or legal obligation requires disclosure.
Retention
We keep personal information only as long as reasonably needed to respond to inquiries, manage client relationships, keep business records, comply with legal obligations, and resolve disputes.
Clinical communications and service records are handled using systems appropriate to the practice. Access is limited to authorized personnel or service providers who need it to support the service.
Technical logs and security information may be retained by the website host or service providers according to their own retention practices.
Security
We take reasonable steps to protect personal information. However, no website, email system, scheduling platform, or online service can be guaranteed to be completely secure.
Your choices and rights
You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to professional, legal, or administrative requirements that may require us to keep certain records.
Depending on where you live, you may also have additional privacy rights under applicable privacy laws.
You can also avoid sending personal information through the contact form and contact us by another method if one is provided.
External links
This website may link to third-party websites or services. Their privacy practices are governed by their own privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above.